FAQs

Placing an Order

A: Do let us know the yoga item, size & colour and we may be able to order them in, especially for you.

A: Prices are as per Singapore Dollars( SGD).

Payment can be done via credit card, Apple Pay etc. We also do have the option to use PayNow for local Singapore account holders.

A: Feel free to drop us an email via ask.yog@gmail.com/ contact form and we’ll take it from there.

Size & Fit

A: Please drop us a line via email/ contact form with information on the item you would like to purchase. It would be helpful to provide us the usual size you wear for other yoga apparel or sportswear brands.

Returns & Exchange

A: Do let us know and we will be here to assist you.

A: Defective items* are dealt with on a case-by–case basis. Please contact us via ask.yog@gmail.com.

* As there are limited quantities of each item, all apparel are checked rigorously and thoroughly for any defects. Defective items are returned to the supplier. Our items are mostly made in the US and are of good quantity with sound quality checks in place.

A: Please do not hesitate to let us know via ask.yog@gmail.com for details on the exchange.

A: All exchanges are to be mailed back via registered mail within 7 working days from the date the item was delivered. Alternatively, we could arrange a meet-up at a time and location convenient for both parties to do the exchange. ☺ Items must be unworn, unwashed and in original condition and packaging with all tags attached. No colour exchanges will be provided unless the item is no longer in stock. If the item of your choice is sold out, we will offer a store credit which is redeemable on our online store. However, please note that the store credit will only be valid for 21 days.

* yog. reserves the right to make amendments to the above policies.

 

Preorders

A: Yes, we do! Simply drop us an email or get in touch via our contact form. Do note that pre-orders are only available for some brands.

A: We will send you a preorder catalog. Upon receiving your preorder, an invoice of 50% deposit will be sent to you to confirm the preorder. The 50% deposit will be returned if the items are no longer available. It will however, be forfeited should you cancel the order after confirmation. We will notify you once the items have arrived and send out an invoice for the remaining 50%. Items are sent out via registered mail once payment is received.

Others

A: If it is a brand (eg: Spiritual Gangster, Mulawear ..) that we can or currently carry, do let us know the item, size & colour and we may be able to order them in; just for you!

A: The shop-Yog. team hopes to bring them to you one day! ☺ We believe Yog-ies can have awesome balance with Yoga, Lovely Yoga Clothes and the Good Stuff ! Life’s too short to be anything else but Happy. For everything else, there’s ask.yog@gmail.com ☺